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Guest Message by DevFuse

Love your Fusion Energi? Register it in the official authorized Ford Energi Registry here.

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SyncMyRide Web Site Corrupted


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20 replies to this topic

#21 OFFLINE   FordIVTteam


    New Member

  • Official Ford Motor Co.
  • 227 posts
  • Region:Decline
  • LocationDearborn, MI
  • Current Vehicle:Ford Fusion
  • My Fusion's Year:Decline

Posted 07 January 2014 - 03:56 PM

Good news, everyone! As a few members have already stated, the website version issue has been resolved. Thanks again for sending over your VINs so I could report them. If anyone is still having trouble with this, please let me know. 




I'm still getting an error when I try to click the link to "Select your driving lifestyles." After being taken to a selection screen with options like "Commuter," "Techie," etc., it always goes to an error page that says, "We're sorry. We experienced a system error while processing your request."


On my VHR, the "Scheduled Maintenance" section is red and there's an error that says, "System Unavailable."


Hi fwhite42, 


There was a Vehicle Health Report issue reported on Sunday, however, I didn't notice anything for last Friday. Are you still seeing the SYSTEM UNAVAILABLE message? 


I was referring to the MyFordMobile web page and iOS app.


I sent an email to Ford and they had me reset the cellular modem (fuse 10 fix). She's talking to me again (via both methods), so I suspect that when I drive today things will show up. It took me a week to do it so I'm guessing I lost that data.


Hi shaggy314,


Great; I would have recommended the fuse pull as well. If it continues to act up, provide some more details.




p800.392.FORD (Prompts 1 then 3)
t@FordService @Ford
f: facebook.com/FordFusion facebook.com/Ford

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