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Driver Window Issue

bounce back window auto window

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2 replies to this topic

#1 OFFLINE   Jpbz28


    New Member

  • Fusion Energi Member
  • 2 posts
  • Region:U.S. Northeast
  • LocationChalfont, Pa
  • Current Vehicle:2014 Fusion Energi SE
  • My Fusion's Year:2014

Posted 27 January 2014 - 11:38 AM

Here's my issue...


When I press the driver window button down, which should roll down the window, it does, until about 20% is left, then it stops.  It will not go down more than 80% of the way.  On the way up, if I do it manually, it will close.  If, however, I hold the button up to engage the auto up feature, it closes all the way, then opens about 20%- every time.


From reading the manual, here is what I hypothesize is happening... I believe there is an incorrect setting such that the window "thinks" it is fully open at 80%, and "thinks" it is only 80% closed when it is really 100% closed.  Because it "thinks" it still needs 20% of the distance to go to close, the "Bounce Back" feature is engaging, causing the window to go down.


Anyone have thoughts, experience, or an idea how to reset the window?



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#2 OFFLINE   murphy


    Energi Member

  • Moderators
  • PipPip
  • 2,095 posts
  • Region:U.S. Northeast
  • LocationPennsylvania
  • Current Vehicle:2013 Fusion Energi Titanium
  • My Fusion's Year:2013

Posted 27 January 2014 - 12:22 PM

Try this:


Press and hold the button to lower the window completely until the window has been down for 5 seconds.

Release the button and then press to lower and hold for 5 seconds.

Press and hold the button to raise the window completely until the window has been up for 5 seconds.

Release the button and then press to raise and hold for 5 seconds.


All four steps may need to be repeated.


This is slightly different that what is described in other threads but is what my service manager said was the proper procedure.

  • jeff_h likes this



    New Member

  • Fusion Energi Member
  • 9 posts
  • Region:U.S. Mountain
  • LocationScottsdale, Arizona
  • Current Vehicle:Ford Fusion Energi
  • My Fusion's Year:2017

Posted 21 May 2014 - 10:19 PM

Have not heard or seen this issue before, but am wondering if the above suggestion fixed the issue...??

Also tagged with one or more of these keywords: bounce back, window, auto window

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