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MFM is down again


dnorris78
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Did not see any problems with MyFordMobile yesterday - Made two trips early in the morning and MyFordMobile tracked the trip info OK. After 9PM Value Charging started and ended OK with MyFordMobile tracking the charging OK. I did however MISS the Value Charging STARTED text message but the Charge Complete text message was received about 10PM.

 

Possible problem could be weak AT&T Cell Phone service in your area (AT&T network is used for communication between your vehicle and MyFordMobile).

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Did not see any problems with MyFordMobile yesterday - Made two trips early in the morning and MyFordMobile tracked the trip info OK. After 9PM Value Charging started and ended OK with MyFordMobile tracking the charging OK. I did however MISS the Value Charging STARTED text message but the Charge Complete text message was received about 10PM.

 

Possible problem could be weak AT&T Cell Phone service in your area (AT&T network is used for communication between your vehicle and MyFordMobile).

 

I am 2 blocks from AT&T tower and I have full 5 bars on the IPhone ...

 

MFM started working again late last night and is working good today.

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I am 2 blocks from AT&T tower and I have full 5 bars on the IPhone ...

 

MFM started working again late last night and is working good today.

I'm really UPSET about the reliability of MyFordMobile also. You cannot depend on the information received from it ! ! ! 

Also, any information requested from Ford is like "pulling teeth" - sometimes you get an answer after weeks of waiting and other times there is just "silence".

They do not seem to be interested in correcting any of the problems associated with it....

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I'm really UPSET about the reliability of MyFordMobile also. You cannot depend on the information received from it ! ! ! 

Also, any information requested from Ford is like "pulling teeth" - sometimes you get an answer after weeks of waiting and other times there is just "silence".

They do not seem to be interested in correcting any of the problems associated with it....

 

Bill I agree. I have a ticket in for the key personalization issue. I have not heard a peep from Ford on this issue.

 

Hello to both of you,

 

I'm just now seeing this thread. I've been checking the status of your open cases. I'll continue to update you both via PM as more information becomes available. 

 

Kim

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  • 4 weeks later...

I get monthly or so updates that they are still looking into MFM (going on 6ish months). 3 of 4 of the MFM data trackers work (weird huh). I get break, % electricity, and driver score numbers, but my miles between gas is total bunk. It's currently at 45, but has been 40 and 49 for weeks on end. I'm averaging a tank every 2 months or so and even travel 45 miles in a day on electric, so no idea what it is tracking against.

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I get monthly or so updates that they are still looking into MFM (going on 6ish months). 3 of 4 of the MFM data trackers work (weird huh). I get break, % electricity, and driver score numbers, but my miles between gas is total bunk. It's currently at 45, but has been 40 and 49 for weeks on end. I'm averaging a tank every 2 months or so and even travel 45 miles in a day on electric, so no idea what it is tracking against.

I get monthly or so updates that they are still looking into MFM (going on 6ish months).

 

Where are you seeing/receiving that type of information from. I do not seem to be getting or finding that type of information?

 

 3 of 4 of the MFM data trackers work ...but my miles between gas is total bunk

 

SEE topic: 

MyFordMobile SHORTCOMINGS

 

Gas Sipper display is NOT accurate – It reports most miles without turning key off rather than most miles between adding gasoline

This problem has been reported to Ford by numerous owners for the past 12 months and is VERY confusing to new owners because Ford refuses to publish any information concerning or resolving it
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