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Minor Glitches - foreshadowing of major Problems?


Neil
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I have 20k miles on my 2013 Energi (Titanium) and haven't had any major problems with it (I did have problems with the the Go-Times but a firmware upgrade fixed it).  Totally love the car.  I am however having some minor (apparently software related) glitches that have begun to pop up that has me a little concerned.  About every other week, I will randomly get a message on the left dashboard screen that says something like "Press brake to start engine".  It'll come on while I'm moving as well as when I'm at a stop light.  I ignore it and it eventually goes away.  The other random message I get is on the right dashboard screen and it says 'Temporary lost Communications with Touch Screen".  That message will clear by pressing the left arrow key on the right steering wheel control pod, and selecting a different display (Navigation for example).  Also, typically the Bluetooth connection to my android phone works well, but it is very intermittent with the 'text messages' reading.  I'd estimate that the car can access the text messages on my phone about 30% of the time.  The other times it just says my phone does not support that feature.  

 

A final 'glitch' is on the My Ford Mobile site - under the 'My Community' statistics for 'Most Miles Traveled without adding gas' , it always reports my miles as in the 30's, usually 36 or 38 miles.  I always get at least 1,400 miles to the tank, and drive about 1400-1500 miles in a 30 day period.  I thought it might be because I sometimes hit the gas cap release button on the console by accident, but it does not seem to be related.  Once again, I really don't care about the number, I'm just worried that this is a symptom of a greater problem.

 

Has anyone else seen these errors?  Any ideas what's the root cause?

Edited by Neil
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When the displays to the side of the steering wheel loose communications over the CAN bus, they reboot to reestablish communications and will display the initial "Ready to Drive" message.   Make sure that you don't have anything connected to the OBD II connector that may be interfering with communications over the bus. 

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A final 'glitch' is on the My Ford Mobile site - under the 'My Community' statistics for 'Most Miles Traveled without adding gas' , it always reports my miles as in the 30's, usually 36 or 38 miles.  I always get at least 1,400 miles to the tank, and drive about 1400-1500 miles in a 30 day period.  I thought it might be because I sometimes hit the gas cap release button on the console by accident, but it does not seem to be related.  Once again, I really don't care about the number, I'm just worried that this is a symptom of a greater problem.

 

Has anyone else seen these errors?  Any ideas what's the root cause?

 

This has been reported quite some time ago.  Essentially the "gas sipper" category at the MFM site is useless, so don't bother with it.  It just lists the longest you drove without cycling the car "on/off".

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The gas sipper stat has actually been fixed as far as I can tell.  The website rebuild was done like 2 weeks ago which made everybody's miles driven on the same tank of gas reset to 0, but, the 'high score' of your longest trip remained.  Once you catch up to that longest trip and exceed it, it will now begin increasing until you add gas again (not sure if it measures fuel level or if it relies on the fuel door being opened... probably the latter).

 

I was at 94 miles for a while, and when I finally reached 95, it increased.  I let it go to 106, and then refueled, so it stopped incrementing again.  Now I need to drive 107 miles to see it change.

 

It still has a "within 30 days" on it, so I have no idea how that works.

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When the displays to the side of the steering wheel loose communications over the CAN bus, they reboot to reestablish communications and will display the initial "Ready to Drive" message.   Make sure that you don't have anything connected to the OBD II connector that may be interfering with communications over the bus. 

 

That makes good sense - and yes, I do sometimes see 'Ready to Drive' at inappropriate times.  That explains it.  

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