murphy Posted November 10, 2014 at 04:49 PM Report Share Posted November 10, 2014 at 04:49 PM At 8:30 am this morning I used my cell phone with the MFM app to set a GO time.When I got back home I plugged the car in to charge. I started wondering why I hadn't received at text message to indicate completion of charge, I logged into my MFM account on my computter and was informed there was no car configured in my account. I opened the app on my cell phone and got the same report. I guess this is a result of my having to do a Master Reset to get my back-up camera working (separate thread). Quote Link to comment Share on other sites More sharing options...
openair Posted November 11, 2014 at 05:09 PM Report Share Posted November 11, 2014 at 05:09 PM I also had my vehicle removed after performing a master reset. Quote Link to comment Share on other sites More sharing options...
murphy Posted November 11, 2014 at 05:37 PM Author Report Share Posted November 11, 2014 at 05:37 PM Everything is back to normal although I had to uninstall and reinstall the app on my cell phone to get it to work again. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted November 12, 2014 at 06:43 PM Report Share Posted November 12, 2014 at 06:43 PM I also had my vehicle removed after performing a master reset.Everything is back to normal although I had to uninstall and reinstall the app on my cell phone to get it to work again. Hi openair and murphy, What both of you have experienced sounds like normal behavior for the MyFord Mobile website. When a master reset is performed to the MyFord Touch system, the MyFord Mobile connection will also be deleted. You should have had to walk through the verification process again in order to gain control of the vehicle from your account. I'm glad everything is sorted out now, murphy. Let me know if I can help with anything. :) Kim Quote Link to comment Share on other sites More sharing options...
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