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3+ months waiting on light ring part at dealer


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How long does it take to get the light ring in at the dealer, Antelope Valley Ford. Three of the 4 quadrants have gone out and I took it in in December, before the holidays and they still don't have a replacement. I also paid extra to have my windows tinted and every window has bubbles. The person that they hired to tint them did a really bad job and stained the interior of my car all over the place. I got the car the last day of September new. I am disappointed at the level of customer service. Are others having this kind of problem? 

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I havent had any problems with the rings (knock on wood), but I would complain about tinted windows problems and the damage done to the seats. If they wont fix it, go to the BBB and complain. If that doesnt solve the issue, maybe contact your state's AG for help. If that all fails, you could take them to small claims court. Always Take pictures cause you will always win if you have before and after shots of whatever.

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How long does it take to get the light ring in at the dealer, Antelope Valley Ford. Three of the 4 quadrants have gone out and I took it in in December, before the holidays and they still don't have a replacement. I also paid extra to have my windows tinted and every window has bubbles. The person that they hired to tint them did a really bad job and stained the interior of my car all over the place. I got the car the last day of September new. I am disappointed at the level of customer service. Are others having this kind of problem? 

Contact our forum Ford rep. Search for username "FordService" and send her a PM.

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How long does it take to get the light ring in at the dealer, Antelope Valley Ford. Three of the 4 quadrants have gone out and I took it in in December, before the holidays and they still don't have a replacement...

 Hi there,

 

Let's see how we can shed some light on this. Please send me a private message with your VIN, mileage, best daytime phone, full name, and dealer name/location.

 

Contact our forum Ford rep. Search for username "FordService" and send her a PM.

Thanks!

 

Meagan

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