tsql-etl-bi Posted July 8, 2016 at 08:28 PM Report Share Posted July 8, 2016 at 08:28 PM I'm looking for a response from Ford on this issue. Although I know it is typical that car manufacturer warranties do not cover upholstery (leather),it seems like excessive wear on front seat leather after only 24,000 miles (2014 Energi Titanium)should be something Ford is concerned about as this car is competing with other $35K car opportunitiesin the market place. With the same money I paid for this Ford "buyback", I could have purchased aLexus LS 460 with 70K miles, but I I have never bought a Ford, liked what Ford was doing with this car,offered more luxury and better ride than other popular plug-in/hybrids on the market and offered bettergas mileage than the Lexus (...and had a number of warranties to support risking my money with Ford).I have not taken the car to the local dealership to ask for a new seat (or two) yet, but was curiousof Fords' view on helping me with this issue and testing if Ford is truly interested in competing with Japan's quality standard.Thanks.p.s. I will add some photos within the next couple of days Quote Link to comment Share on other sites More sharing options...
jeff_h Posted July 9, 2016 at 11:49 AM Report Share Posted July 9, 2016 at 11:49 AM Why did you include the term "buyback" - was it a buyback car that you purchased? Sorry it wasn't clear in the above. Quote Link to comment Share on other sites More sharing options...
ChrisM Posted July 11, 2016 at 12:56 PM Report Share Posted July 11, 2016 at 12:56 PM I had the same issue (pealing on the piping, lower front seats) last year with my 13' FFET. It was covered under warranty as 'premature wear'. Quote Link to comment Share on other sites More sharing options...
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