Hey all, I am new to these parts but not without a question. I am sure someone here knows what to do...
I just bought a used 2014 Ford Fusion Energi SE Luxury with 40k miles on it at my local ford dealer. I attempted to add my vehicle to my own myford mobile account and I currently have the step 3 confirmation stage showing when I click on my car in MFM.
Its been 2 days and I still have yet to see this elusive screen its promising me will show up. I can't confirm the car so I can enable MFM tracking.
Any ideas what i can do to help it out? I was reading that some people pull a fuse? Not sure which one if that's really the fix.
The important question is was the recall installed to replace the now useless 2G data modem with a 3G data modem?
Turn the car on
Press the gear icon in the center screen
Press the Help icon
Press System Information
Press down arrow
Does the CPPM ESN: entry start with the letterT
If it does not, the recall has not been performed. AT&T shut down its 2G network 12/31/2016. Communication with the car is not possible anymore with a 2G modem.
See your dealer for the recall and make sure he understands that he is not installing a replacement 2G modem. It must be a brand new 3G modem.
There is no charge for this recall.
IF it does start with the letter T pulling fuse 10 for a few minutes will reset the data modem. The fuse panel is above the left side of the driver's feet. It is extremely difficult to get to. A much easier approach is to disconnect the negative lead of the 12 volt battery in the trunk. The only downside is the engine loses its learned timings and has to relearn them.
Edited by murphy, 26 September 2017 - 05:51 AM.