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MFT Black Screen of Death


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4 replies to this topic

#1 OFFLINE   Timewellspent

Timewellspent

    New Member

  • Fusion Energi Member
  • 241 posts
  • Region:U.S. Northern Plains
  • LocationMN
  • Current Vehicle:Fusion Energi
  • My Fusion's Year:2015

Posted 04 November 2017 - 08:05 AM

I have a 2015 FFE that is out of warranty that now has the MFT screen doing multiple reboots before it just goes to the black screen of death.  This leaves me without radio, seat heaters or steering wheel heat.  I see this was a common issue with previous years and Ford extended the warranty on the APIM with Customer Satisfaction Program 12M02.  Of course this doesn't cover my vehicle year when I asked my dealer about it.  I was told this car does not have the old style apim computer so it does not have extension. You more then likely need a software update.

 

My question is even if my car doesn't have this old style APIM it is doing the exact same thing that the old APIM did per this thread : http://fordcmaxenerg...een-goes-black/  Do you think a software update would fix this since the old APIM needed to be replaced when people had this same issue?  I don't want to pay for a software update that isn't going to fix the problem.

 

-DK

 

 


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#2 OFFLINE   Angelam2426

Angelam2426

    New Member

  • Fusion Energi Member
  • 2 posts
  • Region:Decline
  • LocationNC
  • Current Vehicle:Ford Fusion Energi
  • My Fusion's Year:2015

Posted 27 December 2017 - 01:50 PM

I have Energi 2015 and have the exact same problem. I took mine to dealer to push the 3.8 update (I have 3.7) and they said the APIM is shot and cant be updated. Almost $1000 to replace at dealer. This happened about a month ago & im wondering if eventually there will be enough reported that they will relook at an extended warranty on this one too.

#3 OFFLINE   Timewellspent

Timewellspent

    New Member

  • Fusion Energi Member
  • 241 posts
  • Region:U.S. Northern Plains
  • LocationMN
  • Current Vehicle:Fusion Energi
  • My Fusion's Year:2015

Posted 27 December 2017 - 03:14 PM

I called Ford and complained, but it went no where.  Had to replace the APIM, but the dealer stepped up and paid a portion of the cost as goodwill.  They said if Ford ends up including our year, they would reimburse me the fee I paid.  How many miles do you have on yours?


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#4 OFFLINE   Angelam2426

Angelam2426

    New Member

  • Fusion Energi Member
  • 2 posts
  • Region:Decline
  • LocationNC
  • Current Vehicle:Ford Fusion Energi
  • My Fusion's Year:2015

Posted 27 December 2017 - 07:01 PM

I've got 42K on mine.



#5 OFFLINE   4cylinder

4cylinder

    New Member

  • Fusion Energi Member
  • 38 posts
  • Region:U.S. Great Lakes
  • LocationMetro Detroit
  • Current Vehicle:2017 Energi Titanium
  • My Fusion's Year:2017

Posted 16 January 2018 - 09:45 AM

$1000 to replace the APIM? Might as well buy an OBDLink MX programming tool and search junk yards and Ebay for Sync3 APIMs+screens. You'll still be ahead while having a much more modern car with Android Auto and Apple Carplay.

 

I spent about $750 per car to upgrade my '15 Escape and the '13 Fusion Hybrid I traded for my Energi, to Sync3 with navigation including GPS antennas and fast-charging USB hubs. Go to the 2gfusions forum and speak to DanMc85 for advice on reprogramming the Sync3 kits to properly work with your car. All you need is the OBDLink tool and a laptop running Windows with built-in Bluetooth (or a Bluetooth adapter).










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