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Guest Message by DevFuse

Love your Fusion Energi? Register it in the official authorized Ford Energi Registry here.

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Got the dreaded window bounce-back bug

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#1 OFFLINE   4cylinder


    New Member

  • Fusion Energi Member
  • 171 posts
  • Region:U.S. Great Lakes
  • LocationMetro Detroit
  • Current Vehicle:2017 Energi Titanium
  • My Fusion's Year:2017

Posted 19 March 2018 - 08:56 AM

Yesterday I was charging my car at a Chargepoint station while eating dinner at a nearby restaurant.


The car wasn't quite done charging when I finished my meal, so I decided to roll down both front windows for ventilation and sit in the car for another 15 minutes to let it charge all the way.


When I started the car and rolled up the front windows, both of them refused to go up, and bounced back down as though there were an obstruction in the way (there wasn't on either side - I checked). I tried using the key fob to lower and close all the windows simultaneously, but both front windows continued to defy me.


Fortunately, I had my phone handy and was able to access this Youtube video:



I had to try it 3-4 times for each window but eventually was able to reset both windows and they've been fine ever since.


Is there some kind of module software update available that could prevent this problem from happening in the future?


Disappointed as I've only had the car for just over 4 months, whereas I never had this issue on the 2013 hybrid I traded in, after 3.5 years of ownership (and it was 20 months old when I first bought it).

  • jj2me likes this

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