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Ford Fusion Energi Forum

Eric4539

Fusion Energi Member
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  1. Hey thinkcooper, Glad posting your story on Ford's Facebook Service Page lit a fire under them. It is sad that Ford doesn't step in until they read negative feedback on social media. Keep us posted!
  2. Hey thinkcooper, The last time I needed my dealer's attention, a Ford contact (may have been someone on the IVT Team) told me to post my concern on Ford's Facebook page. I do not do Facebook but I used it to post my frustration with my dealer. Ford replied and asked me to send them my VIN. Plus I filled out a survey with very low scores and my dealer contacted immediately. I think the survey is what did it, but most companies do not want negative feedback out there on social media. Go to Facebook and search for Ford.
  3. My Service Advisor said that my car was their first modem replacement. I told him that made me very nervous. But I have to say it appears that the replacement went smoothly. So far no trim pieces have fallen off or appear to be broken. How long will it take the duct tape to lose it's adhesion and pieces start to fall off? :) When I picked my car up my SA told me he had to re-pair my phone and wanted to do that for me. I told him I can do that quickly so it was Ok. Well, I started my car and my phone paired immediately. Not sure if any of you had to re-pair your phones or not. But my Go Times stopped working. I checked the settings in the car and Go Times were Off. My dealer said they did not know about that as an issue after the modem replacement, but said Ford told them customers would have to re-pair their phones. I think the Go Times defaulting to Off is a bigger issue. Now Go Times work and everything seems peachy. I still hate my service department though. Just saying.
  4. So what is the magical timeframe until MFM updates correctly?? I had my modem replaced on Monday, 12/12. When I dropped my car off at the dealer 15 miles were showing as the predicted range. I have driven the car 3 times since then and charged up each time. Still showing 15 miles.
  5. You know, I was always worried how much my windshield would be because I have the Driver's Assist Package. I don't know if the Lane Keeping Assist is the issue. I think the Rain Sensing Wipers would be. I figured the replacement windshield would just need the area for the Lane Keeping cameras clear. I don't know about the sensor for the wipers though. Try this website: http://www.autoglassreplacementquote.com/vehicle-makes/ford/ford-fusion/
  6. After my modem replacement this morning MFM is showing my trips and charging just fine, but the battery icon in my dash does not update the predicted mileage. It is stuck on 15 which are the miles showing when I dropped off my car this morning.
  7. I saved the instructions and all the links to update to version 3.8. It is fairly lengthy so anyone that would like the instructions can PM me and I will send.
  8. My modem replacement was completed today in probably 2 hours or so. My paperwork does not mention trim replacements at all. I did ask my service advisor if they had all the parts in. His reply was that the technicians order everything that is listed for the modem replacement. If trim has to be replaced they order that too. Who knows what the correct answer is.
  9. ClaveMan, Go to this site and enter zip codes near you to find Ford dealers. If they sell Energi's they should be certified to work on them. But I would call those dealers and inquire how many Energi's or Focus Electrics they actually work on. I feel like my local dealer, although Energi certified, is practicing on my car. I have not had the best service experience. http://www.ford.com/dealerships/locate/ The dealer that I purchased my Energi from was fantastic! This dealer is about 400 miles away from where I live. My sales guy knew everything about the car unlike other dealers that I spoke with. I think everyone on this forum knew much more about the Energi before they purchased their cars. I knew a lot about the car (from researching and from the friends on this forum) before I negotiated with the dealer. When I took delivery of my Energi, my sales guy spent at least an hour with me going over everything inside and outside the car. He set up the MyFord Mobile app for me. While I was sitting in the car I received the 2nd confirmation. He went over an extensive check list with me as well. And he also took me on a short drive to demo the Active Park Assist. This guy also enrolled me in Blink (charging stations) but I have never used them. He also told me about all the rebates and incentives I was entitled to. In fact, if I remember correctly, he even completed the paperwork for the California state rebate. He told me about applying for the HOV stickers, and I just had to enter my license plate numbers once I received those and send a check for the fee. He even showed me the two 240v chargers that Energi certified dealers were required to have, and he told me I could charge up if I was ever in the area. My car was on the charger when we did the check out process. It was all very seamless for me. The servicing of my Energi is an entirely different story which I will not get into here. :)
  10. From 2017 Fusions with Adaptive Cruise Control have the stop and go function so using ACC during stop and go traffic would be terrific. Just like a Tesla! If Ford was like Tesla, I would think they could update the prior model years with stop and go that have ACC. But apparently not. In my opinion, Ford's Driver Assist options are actually really good.
  11. Hi rowekmr, I also have every option on my Energi. I use Blind Spot Monitor a lot especially in traffic. Lane Keep Assist can be annoying at times but I turn it on when I drive distances. Personally I like the active assist so I turned off alert and only use aid. I consider myself very good at parallel parking but I have used Active Park Assist twice to actually park. I don't have the opportunity to parallel park very often and I don't count showing friends this feature as actually using it! I figured since it was an option I might as well get it. The extra front sensors for cross traffic alert came in handy when I had to exit one of those underground parking garages with zero side visibility and you cross over the sidewalk. I do like the Auto High Beam and Rain Sensing Wipers a lot. To me, Adaptive Cruise is the best feature and I will never buy another vehicle without it. That's my opinion on the options on the Energi. They might not seem significant in 2016 since many vehicles have these as available options now. But back in 2013 the Fusion was one of the very few models with these features available. I was impressed.
  12. Hi Kipp, I've driven in very heavy rain several times and have not experienced any leaks at any time. I have the moonroof and no leaks from that either. Let us know what the dealer finds.
  13. Hi jlh1960, I think it would help to know which features are must haves for you. Or if you're looking at SE or Titanum or it that matters. I'm going off of memory so I apologize for any errors. If push button start is important, only the Titanium's had it in 2013. For 2014 it became an available option on SE's. Only the Titaniums came with the rear spoiler in 2013. If you want heated/cooled seats and a heated steering wheel then look at 2014 or newer. I forgot the names of the leather seat options on 2014 and 2015. But you could opt for "red" or "ceramic" besides the charcoal gray. Titanium's came with aluminum door sill plates. The leather seats were different between the SE and the Titanium. You would have to do a seat of the pants comparison to feel which is more comfortable. Much nicer rims were available on 2016 models. I think late 2016 Fusions have Sync 3. Earlier models still had My Ford Touch but Ford changed to physical buttons on the center stack instead of capacitive touch for Titanium's. I've driven other Fords with Sync 3 and it definitely is quicker to respond and simpler to use. But I haven't had any trouble with MFT and I like it. There were colors that were discontinued after each model year. I haven't driven another Energi besides my 2013 so I can't offer any differences in drivability between the years. 2013's tell you the predicted EV range in the High Voltage Battery. I think Ford stopped displaying that range after being sued for mis-stating range/fuel economy. I don't know exactly when that was discontinued, late 2014 or early 2015. It may not matter to you at all, but I like seeing that predicted range. Forum members might correct my details - dangerous to go off of my memory - but at least you have a few items to research by year! Let us know what you end up with!
  14. If your charge port light ring (all four quadrants) stays on after your HVB charge is complete, it sounds like what murphy explained, your 12v battery may be charging. Mine does the same thing every so often. I do not drive my car daily. After I drive my car and charge it, after I receive the text message that charging is complete, my charge port light ring remains on (not flashing) and my 240v charger indicates that my car is still charging (I have a Clipper Creek so a green light shows charging). I can hear a low hum from the fan so I know the 12v battery is being charged; unlike the full blast whirring when the HVB is being charged. At other times, after not driving the car for a week, my Clipper Creek indicates it's charging and I can hear a low hum from the fan, but the charge port light ring does not illuminate. My 12v battery is being charged. Is that what you notice with your car?
  15. From what owner.ford.com shows it may not be available with Sync 3. Just for grins have you tried speaking the voice command "Vehicle Health Report" while sitting in your new Energi to see if the car recognizes the command?
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