Okay, I'm at a bit of a loss. I've had my 2014 Fusion Energi in to the Ford dealership for weeks over the last few months diagnosing the EV battery. My experience is that it's getting about 12 miles on a full charge (down from 22 when we originally purchased it in 2014). They tell me that's unusual.
So after (literally) weeks of testing the battery at various percentages that Ford HQ has asked them to provide, they tell me that it's getting 17 or 18 miles on a charge and that's about right. Well, sure that would totally be about right for a 2 year old car, but that doesn't match the reality I experience in any way.
I began wondering if maybe the display was just off (where I've not seen it greater than 13 miles in the last year, and more recently 12 or less due to the cold weather). So I mapped out my usual commute on Google maps and picked the spot where I generally run out of battery. 11.6 miles. And this is generally flat driving - a bit of a downward slope if anything because I live on a hill and starting out is downhill.
Now I'm wondering if they're just flat lying to me. Do I need to sue them? This is infuriating. I don't see any pending class-action suits on this, but I feel like I can't be the only one.
In the grand scheme of things, it seems silly to get worked up about something like this. But I just really feel like someone's lying to me to avoid doing the right thing (i.e., replace the battery under warranty - I also have ESP on the car). My experience with my Ford dealership has generally been positive.