So I'm curious to know if anyone else has experienced what I'm going through?
So the care was purchased about 4 months ago and here's my story...
- 3/18/17 - Go out to leave on a Friday night for a date with the wife and battery is dead.
- I originally tried to put a cooler in trunk and when I hit the hidden button on the underneath by the trunk area the lights blinked once.
- Opened door and orange light on rotary gear shift knob was on, tried push to start button and key FOB. Orange light went off around that time and car was completely dead.
- Put car on battery charger so I could get it out of the garage since you can’t put the car in neutral to roll it out because it’s dead. You also can’t get in the trunk to where the main battery is. Figured out you could charge it from under the hood.
- Take car into dealership. 2:45 hours later service advisor David Hoppel states the load tested the battery and it was dead, so they replaced it. No mention of a diagnostic, and nothing shows they did one on paperwork. I noticed reading up on customers with the exact same model and year, that the following items had been replaced, or updates done. A ACM (audio control module) replace, and in one instance the whole radio system replaced. An ACM software update. TCM (transmission control module) randomly illuminating tranny control dial LED. I believe this is the blue light that surrounds the rotary shifter dial. It illuminates the same color as the background lighting.
- One thing I noticed that the vehicle had never done since I took ownership of it was how responsive the system was with for example the door handle actuators. When you place you hand in the door handle the car doors unlock and lights flash. This was sluggish since day one, and it was noticeably different and quicker after battery change. Only difference was I was driving the vehicle with much more regularity then.
- When I asked about others having issues like this I was told that the dealership will go for some time with little to no battery replacements, and then over the last 6-8 months it’s gotten to where their replacing a battery at least once a day according to him. Says only two manufacturers make batteries for Ford, and they must be getting bad batches of them.
- 11 days later and the car has been driven 4-6 times with no issues until tonight. Again, on a Friday. I go out, decide to get something out of the car, and then it dawns on me no lights came on when I opened the door. I try all the usuals only and get nothing this time with the exception again of the orange light on the rotary shifter knob, which again is slowly blinking, and then goes out completely. (Note: like some in the “Car Complaint” forum I have noticed that shortly after I bought the vehicle I indiscriminately get a “system off to save battery power” message on the Navigation screen as I go to turn the car off. This message only displays at random times, there is no consistency.
- Car will make it’s second trip in for the same issue. Problem is I start back with Walmart in a few weeks and can’t afford to have a car that won’t start with the driving distances I will have to both training and final store in South Gate, Ca..
- wSo I go out to check the charging of the car from the battery charger, so within about 7hrs the battery is showing 100% charged and was in trickle charge mode. I disconnected everything. I then walked to the car with key FOB in hand, touched the door handle and entered the car. At that point I decided to do my own test based off what I'd read from the forum. I figured at that point, I’ll get out and take the FOB out of range of the car, which I did, then got back in the car. All the lights and accessories were lit up. About 30seconds later everything went off except the rotary shift knob, (orange indicator light and backlight LED ring remained on along with the USB port underneath in the center dash. 3-4 minutes later they go off. 5-6 minutes later for no reason the rotary shift knob only comes back on, and you can hear relays cycling under the dash/steering wheel area. The knob stays lit for about 3-4 minutes, then goes back off. Another 5-8 minutes go by and the knob lights back up, and this time you can hear the CD player cycle like it’s trying to kick out a CD/DVD. The knob remains lit for another 4-6 minutes and goes back off. At that point I gave up, It was getting late, and got out of the car. I took someone else’s advice from one of the forums and locked and alarmed the car from the FOB when I was away from the vehicle. We’ll see what the morning holds.