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MyFordMobile


beaacon
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  • 3 months later...
  • 4 weeks later...

So I've ran in to this problem a few times now after getting the 3G modem upgrade this past Jan.  In June or July it stopped connecting.  I was too busy with work to deal with it so I finally got around to messing with it over the Thanksgiving break.  I first removed my car from MyFordMobile and then re-added it.  I waited 24 hours then 48 hours and never got the confirmation screen in the car.  I didn't know how to do a test on it or see any information on the modem through the car's screens so I decided to reboot the car's computers.  I removed the cable from the 12v battery for several seconds and reconnected it.  Once I did that, the confirmation popped up on the screen.  I was all good... for a couple of days.  Then it happened again, it stopped connecting.  This time I didn't make any modifications in MyFordMobile, instead I just rebooted the car's computers again.  Once I did that, I was able to see the car's status from my mobile and app and on the website.  If it keeps happening I will take the car in and see if there's an issue with the modem or some other component.  

Edited by bwheetley
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