I have a really nice 2014 Ford Fusion Energi and I have the extended warranty on the car and its been wonderful. I bought the car with 50k miles as a CPO and it currently has 92k miles on the clock. I have only had to do oil changes batteries tires. Just wanted to start out and say this car has been super reliable.
Fast forward to over three + months ago I noticed that the timing chain gasket was leaking/weeping oil so I took the car in. It was covered under warranty no big deal right? Not so much they did the service and two weeks later I got my car back. I plugged the car in and the next morning the car was not fully charged and check engine light was on. Car drove fine and seemed to charge for the time being.
I took the car in and they had it for another three weeks got it back check engine after driving and charging. I then took it back and another three weeks check engine after it discharged and charged back up. I took it back no check engine blinking blue ring no charge after being depleted. I then got the car home drove it went to re-charge then the RED TRIANGLE!! Had it towed off to the dealer and here we are another three weeks.
I would have gotten the car back last week but I asked them to charge the car then drive it down and re-charge. I am glad I did not get the car since I got a notification like all the other times that the car has a fault. The service adviser has been nice but I am becoming very disenfranchised in this car.
I recently bought a new 2018 Fusion Platinum Energi and I am ready to get rid of both cars. I do not even know if I can sell this white car now. I am at a loss since I have not had my car for such a long time without a single issue. All I know is my local Ford dealership cannot fix whatever happened to the car when I had it in for service. I do not know if I even have recourse on this or where to go. I am lucky to have a big diesel truck to drive but what about the folks who only have just an Energi!?!!?