paulsen68

I have an appointment set up with the dealership on Friday to get the new modem installed. I will let you all know after that date how it works!

Ford motor company MyFord mobile team. I had been working with them prior as I was having a lot of connection issues.

Just received a call today and scheduling my modem upgrade. Anyone else getting this?

I just received a call from a representative from Ford in regards to the modem in my 2013 Fusion Energi. I have been having trouble with connection and even getting the second confirmation to appear. He told me that Ford will be sending a letter out in the next 1-2 months regarding a free modem replacement/upgrade. He said they are building up adequate stock at this time in order for them to make the update to the vehicles. This comes as welcome news to me as I have had very spotty/poor connection and data collection.

I saw on another forum that Ford plans to update modems starting this December.

I just had mine in to the dealership for this issue and it ended up being a bad module, not the ring itself. They did some tests and then had to get ahold of the Ford engineers to figure it out but now it is fixed and I have a fully functioning ring!