justindthomas

It looks like (based on the Ford Mobile app) 4.6kWh (0.7 kWh on one trip, and 3.9 kWh on another). EV miles on those trips are 1.3 miles and 7.1 miles, respectively. My car was frozen in the dealership's outdoor lot, so it's not surprising that the mileage was low (I was running defrost on high). But dang, 8.4 miles on EV is pretty sad. I'll charge it up tonight and see what I get off of a full charge to depletion on a single trip tomorrow.

At the moment it's freezing (around 31). But they began testing the battery back in August when temperatures where around 100. The range when I brought it to their attention was no more than 14. The process for testing involves: 1. The dealership charging the battery to full. 2. Having one of their technicians driving it until it hits a certain percentage. 3. Recording some information and relaying it to Ford HQ. 4. Repeat until HQ is happy. It seems that it's very error-prone. I was told they'd get it to 50% in the entrance to their facility and it would drop to 48% by the time they got it to the garage, so they'd have to start over. I went through several weeks of just bringing it in every morning and having them do their thing. In early September, they said they wanted to be done with it and just had it in for a week and gave me a loaner. They did what they needed and reported what they had to HQ. Then they went radio silent for 6 weeks (people were out sick, or on vacation, etc.) When I finally got someone to pay attention, they said the previous testing turned out to be invalid and they needed to do it again. So they've had my car for the last week and a half. Yesterday they called and said everything is normal and they're getting 17-18 miles on the battery (apparently even in freezing conditions). It just seems incredible to me.

Okay, I'm at a bit of a loss. I've had my 2014 Fusion Energi in to the Ford dealership for weeks over the last few months diagnosing the EV battery. My experience is that it's getting about 12 miles on a full charge (down from 22 when we originally purchased it in 2014). They tell me that's unusual. So after (literally) weeks of testing the battery at various percentages that Ford HQ has asked them to provide, they tell me that it's getting 17 or 18 miles on a charge and that's about right. Well, sure that would totally be about right for a 2 year old car, but that doesn't match the reality I experience in any way. I began wondering if maybe the display was just off (where I've not seen it greater than 13 miles in the last year, and more recently 12 or less due to the cold weather). So I mapped out my usual commute on Google maps and picked the spot where I generally run out of battery. 11.6 miles. And this is generally flat driving - a bit of a downward slope if anything because I live on a hill and starting out is downhill. Now I'm wondering if they're just flat lying to me. Do I need to sue them? This is infuriating. I don't see any pending class-action suits on this, but I feel like I can't be the only one. In the grand scheme of things, it seems silly to get worked up about something like this. But I just really feel like someone's lying to me to avoid doing the right thing (i.e., replace the battery under warranty - I also have ESP on the car). My experience with my Ford dealership has generally been positive.