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Found 3 results

  1. My 2013 Fusion Energi was rear ended yesterday with moderate damage to the rear of the car. I am concerned about damage to the HV battery and components. Anybody have any experience or recommendations? I am concerned the repair shops will overlook any potential damage. If the battery has to be replaced what are the costs?
  2. Purchased car last March. Have had the car into the dealer 6 times for these problems,. They say that the car is throwing a fault code (which is directly related to these systems) but because they cannot get the problem to repeat when it is in their posession, they cannot do anything about it. I have taken videos, but they will not accept that. I told them to keep the car for a week and have the service mgr drive it to and from work every day. They said they would, but only had him drive it one day and then returned it to me because he could find nothing wrong. Ford Motor Company assigned a person to my "case" and then my dealership was sold a month later and she never contacted me again and doesn't respond to my voicemails. I have a failure in one of these two systems about every 3-4 days. (the other system is the automatic intellegent door locks) I keep a log in my phone and try to note each failure when it happens but know that I'm not catching everything. My kids, my friends, my husband all have seen these problems. The Rear backup and rear side sensors do not beep when car is in reverse and there is a moving object directly behind or off to the side of the car (another car sitting a few feet behind mine or a child that ran right behind my car). Front sensor does not go off when a car pulls out directly in front of me from a driveway. Also during a repeated event (ie. a wall at the end of a freeway exit that I take all the time) It sees the wall as an obstical about 80% of the time. 36 failures have been noted. The collision avoidance system is harder to note failures in because you have to know when it "should" be going off to know that it failed to do so. I would like to know if anyone else is having any problems with these? Maybe you are, but just haven't really paid attention to it or you just don't realize how often it is happening?
  3. Hello to all !! I recently received my new 2014 FFE, equipped with all the bells and whistles and have a few questions I know people here can help me with. So far, after three days of driving I love the car; however, quality may not have been job #1 on my Ford so I have a few kinks to work out. Only minutes after leaving the dealer the "close fuel door" light came on, with the door clearly closed. I fiddled with the switch in the fuel door compartment and opened and shut it a dozen times, but obviously I must have a bad door sensor. Now my service engine light is on, and the close fuel door message has to be cleared before each drive. Also with the SEL on the remote start is disabled. anyhow, she is going to the local dealer this week for hopefully a quick fix. On to my other questions: 1. I tried the adaptive cruise control and it seems to work; however, I was wondering if there was an indicator anywhere to confirm that the radar was active and tracking??? I see the white bars, but it sure would be nice if they turned green or something to let me know the car is actively tracking a vehicle....??? 2. My car is also outfitted with the active collision warning system with the red bars on the dash. I have set the sensitivity to high and watched a half dozen videos on how it function, but cannot seem to get mine to prove to me that it is working.... I have the setting turned to "on" and the sensitivity set to "highest" but still no go. I have even tried speeding up to and directly behind a vehicle parked on the side of the road, and I have swerved pretty darn close and no alarm??? How far away does the collision object have to be to set off the alarm??? Mine is useless.... Could it be disabled like the remote start due to the SEL??? I don't know if I should mention it to the dealer if this is just the way it is? 3. EV Mode: when I set the EV mode to "Auto" - "EV" is still displayed in the left dash monitor.. Simple Logic would make me think it should display "Auto" That's all for now - thanks for any pointers!
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