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ChrisFra

Fusion Energi Member
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Everything posted by ChrisFra

  1. Wow. Looks like MFM version 2.0.33 (for iPhone) solves the problem. Hurray !
  2. Re: the shock. I knew someone was going to mention this. It surprised the heck out of me too. (I'm an electrical engineer as well BTW. Maybe EEs have an affinity for these cars :) ) All I can tell you is I was holding on to the case and could feel current. It wasn't real abrupt. More like a very light tingling sensation. I understand it's plastic, which is typically a very good insulator. I can't really explain it and honestly didn't spend much time trying to figure it out. But it was there for sure. By then I was just done. I figured they could debug it if they were interested.
  3. Good question. I know I do, but as I said, my wife is actually the primary user of the cord. Will ask her.
  4. Has anyone had any issues with the convenience cord (the 110V cord in the trunk)? I installed a Level 2 charger in my garage so I rarely use it, but my wife drives my car to work when I go out of town (which happens regularly) and tends to use the convenience cord to charge when she's at work. After several months of her using the cord with no issues, she started getting charge faults and it was popping the GFI breaker on the outlet at her work. I tried the cord at home with similar results. The fault indicator is a red triangle with an exclamation point in it that lights up on the cord housing. Strangely, when I took it in to my dealer, they said the cord was fine and they updated the firmware in the car, which they claimed fixed the problem. Unfortunately, I took their word for it and didn't make them demonstrate it at the dealership. I got the car home, only to find that the cord still generated charge faults in two different outlets I tried it in addition to the outlet where my wife works. At this point I'm not a happy camper because my dealer is an hour away and I had just wasted an entire morning trying to get them to fix the problem. I called them back and we did some more trouble shooting over the phone, during which I plugged the cord into a fourth outlet inside my house. The service tech latched on to the fact that the outlets at my wife's work and another I had tried in my garage had GFI protection. He indicated that the factory says GFI outlets should not be used when charging the car (this isn't in the manual by the way --- I checked). In any case, I tried the problem cord in a non-GFI outlet. This time there was no charge fault light, but I literally received a mild shock from touching the outside of the charge cord housing. Now I'm REALLY NOT HAPPY and the guy on the other end of the phone is insisting that the cord is "fine" because they tested it at their shop and there were no issues. He insisted that it must be the wiring in my home, perhaps it wasn't grounded properly, and I should call an electrician to get it checked out. So let me get the straight, I said. This cord worked for 5 months with no issues and now it's failing in multiple different outlets at multiple locations, some GFI, some not, and you want ME TO PAY for an electrician to prove to you that my house is wired properly??? WTF? At that point I told him the tests were over and I wasn't about to plug that thing into another outlet anywhere. I finally convinced him to let me mail them back the cord (at my expense BTW) and they sent me a new one; just to see what would happen. The wasn't an easy argument because apparently that cord assembly is a $1,000 part (which is incredible for a glorified extension cord) and they don't just replace them for no reason; especially since they supposedly tested the bad cord at their shop and found no issues. At this point, I was really quite pissed off and was ready to start calling lawyers, but they finally agreed to ship me another cord. So I shipped them back the failing cord and they sent me a new one. I have the new cord now and it works great. No issues in any outlet at my home or at my wife's work. Problem solved, other than the fact that I have no clue why the cord apparently worked for them at their shop. So all is well again, but now I'm wondering if perhaps I did something to cause the short in the first place and it's just a matter of time before my new cord fails as well. The way the cord is stored in the trunk makes me wonder if, over time, if the cord is not wound properly, or is kinked in a certain way, that it might cause it to fail. Dunno...... just wondering if anyone else has seen anything like this. I love the car, but this whole experience has really lowered my confidence in the ability of the service department where I purchased the vehicle to fix problems; especially with the electrical/charging system. Dealer service departments don't typically get good reviews to begin with, and given the added complexity and relative newness of PHEV technology, I'm really worried now that it's going to be very difficult to find someone who has half a clue to work on the car when it needs service.
  5. Kim, Did you ever solve this? I've got the same issue. 2014 energi in Sterling Grey. Looks fine on the web, but the icon is blurry in the MFM app. Vin is correct. All other app features work fine.
  6. Hey. Look at that. I had stopped looking at the Gas Sipper stat since the way it was being calculated was so useless. Will be interesting to see how it actually works now.
  7. I learned something new today. Apparently there's a community term for this sort of thing. It's called ICING. Or getting ICEd. Who knew? I have so much to learn...... ;)?
  8. Thanks very much mmmhmmmm. It brings a smile to my face every time I sit in it :). I'm really having a blast learning about the car (mostly by reading this forum) and trying to eek out every last bit of EV mileage.
  9. I'm new to this EV thing and have been only two public charge stations so far. The first one I went to had two Level 2 chargers. Parking was scarce at this location and one of the two stations had a non-EV vehicle parked at it. Luckily I was able to get into the other one, but how common is this? Now every time I look at the ChargePoint app and see open stations, I wonder if they're really open.
  10. In my opinion, pre-paid maintenance plans are almost always a bad deal on any new vehicle. Chances are very good that if you just put the money in the bank and use it to pay for repairs and maintenance you'll come out ahead in the long run. If they didn't make money on those plans, they wouldn't sell them.... I guess some people think of them like an insurance policy to hedge their risk against some catastrophic failure. For me, I've always preferred to take my chances. Hopefully I wont be proven wrong on the Fusion Energi :)
  11. Just took delivery yesterday. I'm like a kid in a candy store. It's Sterling Gray with the Red Brick interior. I posted some pictures in the gallery. http://www.fordfusionenergiforum.com/gallery/album/42-chris-2014-fusion-energi/
  12. ChrisFra

    Chris' 2014 Fusion Energi

    2014 Fusion Energi Titanium in Sterling Gray w/ Red Brick leather package
  13. Red Leather Appearance Package, Moon Roof w/ garage door opener, Illuminated door sill plates, and Rear Splash Guards. Plus all the stuff that comes with the Titanium trim of course.
  14. Just ordered a 2014 Energi Titanium. Sterling Gray w/ Red Leather appearance package. Can't wait to get it :) Hoping to learn as much as I can here before it shows up.
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